What are the responsibilities and job description for the Lead Technician II position at Voda Cleaning & Restoration?
Voda Cleaning & Restoration serves homeowners and businesses across the Omaha and Lincoln metro areas with carpet cleaning, duct cleaning, EnviroBiotics treatment, and full-scale water/fire/mold restoration. We're a growing, locally owned team built on Ownership, Integrity, Excellence, Care, Urgency, and Growth — and we're looking for a Lead Technician II to help set the standard for technical quality and mentorship on our crew.
Our Values
Ownership We own every outcome. No blame, no excuses — just accountability and follow-through.
Integrity We say what we’ll do and do what we say — with customers, with each other, every time.
Excellence Good enough isn’t. We raise the standard on every job, no matter the size.
Care We treat every home and business like our own — and every customer like a neighbor.
Urgency When something goes wrong, speed matters. We show up fast and ready to solve it.
Growth We never stop improving — our skills, our systems, and our business.
Why Join Us
As Lead Technician II, you'll be the most experienced hands-on technician on our team — running complex restoration jobs, training and mentoring junior techs, and serving as the technical point of escalation on-site. You'll work closely with our Operations Manager and Lead Technician to ensure every job meets IICRC standards and Voda's quality bar.
What You'll Do
Our Values
Ownership We own every outcome. No blame, no excuses — just accountability and follow-through.
Integrity We say what we’ll do and do what we say — with customers, with each other, every time.
Excellence Good enough isn’t. We raise the standard on every job, no matter the size.
Care We treat every home and business like our own — and every customer like a neighbor.
Urgency When something goes wrong, speed matters. We show up fast and ready to solve it.
Growth We never stop improving — our skills, our systems, and our business.
Why Join Us
- Competitive pay based on experience and certifications, plus a performance-based bonus structure
- Health benefit options
- Quick advancement and growth opportunities as we expand across Omaha and Lincoln
- A supportive, team-oriented culture
- The opportunity to build a business alongside leadership — not just work a job
As Lead Technician II, you'll be the most experienced hands-on technician on our team — running complex restoration jobs, training and mentoring junior techs, and serving as the technical point of escalation on-site. You'll work closely with our Operations Manager and Lead Technician to ensure every job meets IICRC standards and Voda's quality bar.
What You'll Do
- Lead water damage, fire damage, and mold remediation jobs from initial assessment through completion
- Operate and calibrate moisture-mapping equipment, air movers, dehumidifiers, and containment setups
- Perform and oversee Xactimate-based scoping and documentation for insurance claims
- Train, mentor, and quality-check junior and mid-level technicians in the field
- Serve as the on-site technical authority for complex or high-value restoration jobs
- Maintain clear communication with adjusters, GCs, and homeowners on job status
- Ensure jobs are completed safely, on schedule, and to IICRC/insurance documentation standards
- Support duct cleaning and EnviroBiotics service delivery as needed
- Accurately complete work orders, job logs, and mobile documentation
- Maintain and care for company equipment, tools, and vehicle
- Stay current on cross-training in mold, fire, trauma, and odor services
- 5 years of hands-on water/fire/mold restoration experience
- IICRC certifications required: WRT (Water Damage Restoration Technician) and AMRT (Applied Microbial Remediation Technician)
- Additional IICRC certifications a plus (ASD, FSRT, OCT, CCT)
- Experience with Xactimate scoping and insurance-driven restoration workflows a plus
- Proven ability to lead and train other technicians
- Strong communication skills with homeowners, insurance adjusters, and GCs
- Valid driver's license and clean driving record
- Ability to work flexible hours, including emergency/storm response calls
- Comfortable using mobile devices for daily reports and job documentation
- Comfortable with hands-on physical work