What are the responsibilities and job description for the Lead Technician II position at Voda Cleaning & Restoration of Greater Omaha-Lincoln?
Voda Cleaning & Restoration serves homeowners and businesses across the Omaha and Lincoln metro areas with carpet cleaning, duct cleaning, EnviroBiotics treatment, and full-scale water/fire/mold restoration. We're a growing, locally owned team built on Ownership, Integrity, Excellence, Care, Urgency, and Growth — and we're looking for a Lead Technician II to help set the standard for technical quality and mentorship on our crew.
Our Values
OwnershipWe own every outcome. No blame, no excuses — just accountability and follow-through.
IntegrityWe say what we’ll do and do what we say — with customers, with each other, every time.
ExcellenceGood enough isn’t. We raise the standard on every job, no matter the size.
CareWe treat every home and business like our own — and every customer like a neighbor.
UrgencyWhen something goes wrong, speed matters. We show up fast and ready to solve it.
GrowthWe never stop improving — our skills, our systems, and our business.
Why Join Us
●Competitive pay based on experience and certifications, plus a performance-based bonus structure
●Health benefit options
●Quick advancement and growth opportunities as we expand across Omaha and Lincoln
●A supportive, team-oriented culture
●The opportunity to build a business alongside leadership — not just work a job
The Role
As Lead Technician II, you'll be the most experienced hands-on technician on our team — running complex restoration jobs, training and mentoring junior techs, and serving as the technical point of escalation on-site. You'll work closely with our Operations Manager and Lead Technician to ensure every job meets IICRC standards and Voda's quality bar.
What You'll Do
●Lead water damage, fire damage, and mold remediation jobs from initial assessment through completion
●Operate and calibrate moisture-mapping equipment, air movers, dehumidifiers, and containment setups
●Perform and oversee Xactimate-based scoping and documentation for insurance claims
●Train, mentor, and quality-check junior and mid-level technicians in the field
●Serve as the on-site technical authority for complex or high-value restoration jobs
●Maintain clear communication with adjusters, GCs, and homeowners on job status
●Ensure jobs are completed safely, on schedule, and to IICRC/insurance documentation standards
●Support duct cleaning and EnviroBiotics service delivery as needed
●Accurately complete work orders, job logs, and mobile documentation
●Maintain and care for company equipment, tools, and vehicle
●Stay current on cross-training in mold, fire, trauma, and odor services
What You Bring
●5 years of hands-on water/fire/mold restoration experience
●IICRC certifications required: WRT (Water Damage Restoration Technician) and AMRT (Applied Microbial Remediation Technician)
●Additional IICRC certifications a plus (ASD, FSRT, OCT, CCT)
●Experience with Xactimate scoping and insurance-driven restoration workflows a plus
●Proven ability to lead and train other technicians
●Strong communication skills with homeowners, insurance adjusters, and GCs
●Valid driver's license and clean driving record
●Ability to work flexible hours, including emergency/storm response calls
●Comfortable using mobile devices for daily reports and job documentation
●Comfortable with hands-on physical work