What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at VO Heating and Cooling?
HVAC Service Technician
Company: VO Heating & Cooling
Location: Brighton, Colorado and surrounding area
Schedule: Full-Time
Compensation: Hourly Overtime Opportunities
Reports To: Operations Manager
About VO Heating & Cooling
VO Heating & Cooling is a growing residential HVAC company committed to delivering exceptional customer service, quality workmanship, and reliable comfort solutions. We believe in investing in our employees through training, career development, and opportunities for advancement.
Our mission is simple: provide outstanding service while creating a culture of accountability, teamwork, and continuous improvement.
Position Overview
The HVAC Service Technician is responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC equipment. This position plays a critical role in ensuring customer satisfaction, maximizing system performance, and identifying opportunities for repairs, replacements, and maintenance agreements.
The ideal candidate is technically skilled, customer-focused, safety-conscious, and capable of working independently while representing the company professionally in the field.
Key Responsibilities
Service & Repair
- Diagnose and repair furnaces, air conditioners, heat pumps, boilers, and indoor air quality systems
- Troubleshoot electrical, mechanical, and airflow issues
- Perform emergency and scheduled service calls
- Complete repairs accurately and efficiently
Preventative Maintenance
- Perform maintenance inspections and tune-ups
- Identify worn or failing components before breakdowns occur
- Document system condition and recommendations
- Ensure equipment operates safely and efficiently
Customer Service
- Communicate findings and recommendations clearly to customers
- Present repair, replacement, and maintenance agreement options
- Maintain professional appearance and conduct at all times
- Deliver exceptional customer experience
Documentation & Technology
- Complete service tickets and documentation accurately
- Record parts used, labor performed, and recommendations
- Utilize company software and mobile technology for job management
Safety & Compliance
- Follow all OSHA, EPA, company, and manufacturer safety standards
- Maintain EPA certification requirements
- Properly maintain company vehicle, tools, and equipment
Qualifications
Required
- High School Diploma or GED
- EPA Section 608 Certification
- Valid Driver's License with acceptable driving record
- 3 years HVAC service experience
- Strong electrical and mechanical troubleshooting skills
Preferred
- NATE Certification
- Residential and light commercial HVAC experience
- Experience with service software platforms (Housecall Pro, ServiceTitan, etc.)
Physical Requirements
- Lift up to 75 lbs.
- Climb ladders and work on rooftops
- Work in varying weather conditions
- Frequently bend, kneel, crawl, and reach overhead
- Operate tools and equipment safely
What We're Looking For
- Positive attitude and strong work ethic
- Excellent communication and customer service skills
- Self-motivated and dependable
- Ability to work independently
- Commitment to quality workmanship and continuous improvement
Compensation & Benefits
- Competitive Hourly Pay
- 401k match
- Health, Dental & Vision Insurance Available
- Weekly Payroll
- Overtime Opportunities
- Company Vehicle
- Gas Card
- Uniforms & PPE Provided
- Paid Training & Professional Development
- Career Advancement Opportunities