What are the responsibilities and job description for the Table Games Assistant Pit Manager position at Vizi?
OVERVIEW
Grow
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Teamwork
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Culture
You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun.
RESPONSIBILITIES
Compliance
Monitors for compliance. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Assist
Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. Assists with the overall integrity of daily Table Games operations.
Management
Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.
Customer Service
Ensures customer service standards are followed by all team members and addresses issues as they arise. Effectively handles customer concerns and requests.
Administration
Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
Scheduling
Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
Procedure
Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls.
Budget
May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
REQUIREMENTS
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Skills
Excellent skills in both written and oral communication.
Presentation
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Solutions
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Degree
Associates degree (A.A.) in related field; or minimum of three years of experience in a comparable Table Games leadership position; or equivalent combination of education and experience.
Experience
Must be at least 21 years of age.
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Microsoft
Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
Math
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Write
Ability to write reports, business correspondence, and procedure manuals.
Knowledge
Must have thorough knowledge of all Table Games and Table Games operations.
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