Table Games Assistant Floor Manager

OVERVIEW Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. RESPONSIBILITIES Operations Shares responsibility for the overall integrity of daily operations. Ensures efficient operations and table games protection. Engagement Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. Ensures customer service standards are followed by all team members and addresses issues as they arise. Assist Assists with verifications of table inventories and effectively manages table limits. Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department. Procedure Makes suggestions for improvement on standard operating procedures as needed. Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. Security Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games. Management Responsible for supervising staff and management of daily operations in the Table Games department. Administration Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Compliance Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. Leadership Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. Scheduling Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. Budget May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. REQUIREMENTS Analysis Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Professoinal Ability to maintain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Presentation Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. ? Skills Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Solutions Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Degree Associate degree (A.A.) in related field; or six (6) months to one (1) year of experience in Table Games operations; or equivalent combination of education and experience. Technology Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.) and have knowledge of Table Games operating systems. Communication Must have excellent written and verbal communication skills; must be fluent and literate in English. Write Ability to write reports, business correspondence, and procedure manuals. Knowledge Must have knowledge of all Table Games and Table Games Operations. ABOUT US APPLY NOW