SPORTSBAR HOST/CASHIER (FULL-TIME)

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Customer Care Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. Answers telephone in a professional manner. Sales Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Management Familiar with restaurant food menu, including description, price, add-ons, and beverages. Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. Coordinates and controls the flow of the restaurant. Assigns stations to servers and bus persons. Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. Compliance Adheres to all departmental and property policies and procedures regarding guest service standards. REQUIREMENTS Education High School Diploma or equivalent required. Experience Prior customer service experience in a fast-paced environment preferred. Previous cash handling experience a plus. Ability to operate a P.O.S. System and/or adding machine and make change. Skills Must have excellent customer service and interpersonal skills. Must have basic math skills, including the ability to add, subtract, multiply, and divide. Ability to maintain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Schedule Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. ABOUT US APPLY NOW