SLOT ATTENDANT

OVERVIEW Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. RESPONSIBILITIES Service An eagerness to serve coupled with the ability to be accurate while efficient is the mark of a great Greektown Casino-Hotel Slot Attendant Team Member. Respond to guest needs, including slot machine inquiries, slot payouts, making change, processing jackpots, promotional participation, and general slot machine maintenance and trouble-shooting. Mobile Maintains proper use of ipod or other mobile device. Deliver Delivers exceptional guest service through smiling, making eye contact, and verbally greeting all guests and team members. Require Responsible for fulfilling the service needs of slot players while ensuring an exceptional experience for all guests; works at a fast-pace and require operational savvy along with unwavering enthusiasm and resilience. Control Maintains working knowledge of Michigan Gaming Control Board (federal, state, and local) regulations as well as Greektown Casino-Hotel policies and procedures. Procedure Follows departmental procedures and assists in protection of gaming operations from loss due to mistake or theft. Communication Demonstrates exemplary communication skills to effectively communicate with guests and fellow Team Members; proficiently communicates in person, via radio, phone and in writing. Support Provides guest service and support by maintaining high visibility on the floor. REQUIREMENTS ? Skills Must be able to maintain composure and excellent guest relations under all circumstances. Ability to maintain confidentiality of sensitive information. Knowledge Ability to understand and comply with all departmental and company rules, policies and procedures. Must have thorough understanding of the Michigan Gaming Control Board Regulations pertaining to Slot Operations. Environment Manual dexterity, ability to stand and walk during an entire shift in a noisy and smoking environment. Technology Must have basic computer skills and display a willingness to learn and grow as technology advances. Write Must be able to read, write, communicate and comprehend all necessary documentation. Professional Must be able to think and work independently, as well as part of a Team. ABOUT US APPLY NOW