What are the responsibilities and job description for the PLAYER SERVICES REP position at Vizi?
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Summary
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
WE LOVE OUR WORK.
Financial Services
Distributes and collects keys, dispenses and collects chips with security and distributes payment of jackpots to slot attendants. Orders monies through exchange slips. Verifies exchanges from other windows and receipt transactions for various cashiers. Completes cash advances, cashes personal checks. Perform marker related transactions including front money deposits and withdrawals. Delivers exchanges to cashiers.
Performance
Relays Players Choice card uses and benefits to each guest, as well as describes any and all current and upcoming promotions. Issues Players Choice cards to new and existing guests efficiently and accurately. Assists Players Choice members with redemption transactions. Conforms to all rules and regulations of CTR / SARC Compliance. Prepares and completes all job related paperwork which includes, but is not limited to, cash count sheets, cash transfers, and other value items.
Compliance
Ensures that contents of their drawer are organized so that the contents can be readily counted at shift change. Prepares and reconciles cash banks and sales for all outlets. Ensures behavior and appearance are in compliance with established standards. Adheres to regulatory, departmental and company policies.
BRING US YOUR BEST.
Education
High school diploma or equivalent required.
Experience
A minimum of six (6) months of previous cashier or money handling experience is preferred. Must be a minimum of 21 years of age. Previous customer service experience preferred.
Skills
Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form. Must possess excellent communication skills both written and oral.
License
Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment.
ABOUT US
At PENN Entertainment, you’ll be a part of an exciting fast-paced industry. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance.
Legal Disclaimer: Equal Opportunity Employer
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