GUEST ROOM ATTENDANT

OVERVIEW Summary We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. RESPONSIBILITIES Quality Assurance Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. Maintains and cleans all equipment used throughout the course of a shift, as directed. Maintains proper documentation of all duties accomplished during a working shift, as directed. Reports all safety hazards or maintenance deficiencies for proper handling. Abides by all security measures. Customer Care Greet all guests throughout the shift with the proper salutation and pleasant expression. Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. Performs all duties in a quiet and orderly manner. Assists the house person with department projects, as needed. REQUIREMENTS Education High School Diploma or equivalent preferred, but not required. Experience Six (6) months of previous cleaning experience preferred. Willingness to learn and follow directions. Ability to maintain a high level of confidentiality and professionalism. Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom. ABOUT US APPLY NOW