What are the responsibilities and job description for the Admissions Director position at Vivo Healthcare Sebring?
Plans, develops, organizes, implements, evaluates and directs the overall operation of the Admissions department, as well as its programs and activities, in order to develop census goals while also maintaining compliance with current state and federal laws and regulations.
Evaluates and subsequently adjusts admission practices as needed based on reaching desired occupancy.
Ensures there is an open and collaborative relationship between the business office and the admissions office, both working toward shared facility goals for occupancy and collections.
Plans, develops and implements an external and internal census sales strategy with each admissions team member to build and maintain strong relationships with referral partners/sources such as hospitals, physicians, senior centers, department of human resources, home health agencies, hospices, etc.
Develops facility collaterals in conjunction with the Administrator. Provides information to referral partners when necessary to clearly communicate the services and offerings of the facility.
Identifies opportunities with new referral partners/sources and develops sales strategies to build relationships and communicate the facility’s services and offerings.
Develops and implements a sales and admissions process that leads to the conversion of referrals to admission status.
Establishes the geographic territories for each external admissions sales team representative with scheduled outreach to potential referral partners/sources such as physicians, hospitals, home health, community-based organizations, etc.
Maintains a listing of referral partners/sources, locations, and assignments with each external admissions sales team liaison.
Monitors and evaluates the implementation of the census sales strategy with each admissions team member. Examples of monitoring include but are not limited to observations of team members during interactions with referral partners/sources and “ride-alongs” when in the field.
Maintains an accurate record of available beds at all times in the facility through the use of the facility’s daily census report, communication boards, room assignment listing, or other means as designated by the Administrator.
Ensures referrals are recorded and processed timely for a decision with appropriate follow up communication to the referring entity for a decision.
Ensures referrals are processed to include a financial evaluation of the potential resident’s payment options including but not limited to printing of the Common Working File, printing Medicaid Eligibility, and identifying the pay status with the resident/representative and Business Office prior to admitting the resident.
Knows, at all times, which payment entities require prior authorization for payment and ensures prior authorization is obtained when required.
Maintains working knowledge of the facility’s practices related to all pay status types such as other insurances, Medicare A, Medicaid, Private, Veteran’s Administration contracts, and hospital contracts, etc.
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