E-Commerce Marketplace Specialist, North America - Barebells & NOCCO

At Vitamin Well Group, we provide great-tasting drinks, snacks, and protein products. Our brands Vitamin Well, NOCCO, and Barebells are available across most of Europe, North America, the MENA region, and parts of Asia Pacific. With a revenue of 650 million euros, we operate in over 40 markets, with headquarters in Stockholm and offices in fourteen countries around the world.

Vitamin Well Group in the US

Vitamin Well made its debut in the US market in 2019, initially introducing NOCCO, followed by the launch of Barebells in 2020. Since then, the company has witnessed remarkable growth, with its products now widely available across the country in various gyms, gas stations, and grocery stores.

Our team is characterized by its high level of engagement, agility, and a shared passion for ensuring our brands become a staple in households across the US.

The US market has rapidly emerged as having one of the most significant volume increases across our markets. In response to this success, we have developed and launched products specifically designed to meet the unique preferences and needs of the US consumer.

About The Role

The E-Commerce Marketplace Specialist, North America owns and drives end-to-end operations across Amazon, TikTok Shop, Walmart, and DTC channels, serving as the operational backbone and execution engine of the marketplace team. The ideal candidate keeps listings sharp, accounts healthy, and product launches on track, operating at the intersection of platform expertise, cross-functional coordination, and process excellence.

This role is based in our Marina Del Rey HQ and is required on-site 5 days/week.

In your first year with us, this is what you can expect to be doing:

Marketplace Optimization:

• Own and continuously improve account health metrics: Buy Box percentage, Order Defect Rate, and platform SLAs
• Execute best-in-class listing optimization, including A content, Enhanced Brand Content, and video integration
• Proactively resolve catalog issues, SKU migration errors, placement errors, and compliance flags
• Own execution of marketplace programs: Amazon Vine, Walmart Pro Seller, TikTok live shopping events
• Coordinate time-sensitive seasonal logistics for meltable product restrictions and expedited shipping windows
• Safeguard brand integrity through trademark compliance and policy adherence across platforms
• Develop data-driven revenue forecasts using simple averages, trend models, and weekday pattern modeling
• Monitor and flag risks in warehouse performance, including WRO/URO tracking, receiving SLA compliance, and order accuracy

Product Information:

• Serve as the primary liaison between PIM and marketplace platforms
• Own and maintain product copy (short and long descriptions) for all active SKUs
• Coordinate creative asset ordering and ensure consistent, high-quality implementation across channels
• Lead product launches end-to-end: pre-launch setup, launch coordination, and post-launch QA
• Maintain and improve launch templates and project tracking in Asana
• Prevent SKU overlap and maintain clean, consistent product data across DTC, Amazon, TikTok, Walmart, and emerging channels

What you will need to succeed:

• 4 years owning marketplace operations; Amazon Seller Central required (TikTok Shop or Walmart a plus)
• Proven track record successfully operating and scaling multi-channel operations simultaneously
• Experience managing offshore teams and building clear, scalable process documentation
• Expert-level command of Amazon Seller Central, TikTok Shop Seller Center, and Walmart Seller Center
• Strong working knowledge of PIM systems, Dynamics ERP, and e-commerce platforms (WooCommerce, Shopify)
• Advanced Excel proficiency
• Familiarity with API integrations and marketplace automation tools (strong plus)
• Experience with customer service platforms (Zendesk or Freshdesk), including AI-powered support and automation workflows
• Highly detail-oriented; you catch listing errors before they become account issues
• Comfortable owning multiple concurrent product launches
• Clear communicator who can write clear, actionable SOPs for non-technical offshore teams
• Strong problem-solver who treats marketplace quirks as puzzles, not blockers
• Proactively identifies and implements process improvements before being asked

Welcome with your application at the latest April 15th 2025. We will review applications on an ongoing basis and the position may be filled before the last application day.

We appreciate LinkedIn, but to get a full picture of your experience, we ask you to also include a CV.

Vitamin Well USA is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Life at Vitamin Well Group

Our growing family is made up of over 600 employees, representing a variety of cultures, experiences and diverse backgrounds. This diversity is a great asset as we continue our expansion and evolve our portfolio. At the same time, Vitamin Well is still very much a Swedish company, promoting Swedish values when it comes to both business and people. We treat each other in a fair and equal way, and we respect one another based on our qualities. As we expand Vitamin Well Group’s business, we are also committed to minimizing our environmental impact and continuously strive to lower emissions from for example production, logistics, and packaging.

Working at Vitamin Well, we provide a dynamic environment defined by ambition, dedication, and an entrepreneurial spirit. In our action-oriented culture, the ability to make swift decisions is paramount in bringing ideas to fruition. We are committed to fostering an atmosphere where every individual's unique strengths contribute to our collective success. As a health and exercise-oriented company, we inspire an active lifestyle by partnering with top-performing athletes, but we also promote and support exercise among our employees.

As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability. The purpose of the tests is to evaluate candidates as objective as possible and identify the best possible match for the role. The tests are based on solid research and are taken through our partner Alva Labs.