What are the responsibilities and job description for the Client Service Coordinator position at Vision Vintage?
Our Cleveland team works with clients across several different sectors, providing ongoing support once they’re working with us.
We’re hiring a Client Service Coordinator to become part of that team. You’ll have your own day-to-day workload while also working closely with colleagues when a client request involves another department.
It’s a good position for someone who likes speaking with people, keeping things organised and following up rather than letting things sit.
CLIENT CONTACT
Answer questions, provide updates and make sure clients know what’s happening with their requests.
ACCOUNT COORDINATION
Keep client details accurate, organise appointments and make sure outstanding actions are followed through.
INTERNAL SUPPORT
Speak with other departments when information or action is needed to complete a client request.
ADMINISTRATION
Update records, prepare basic documents and keep notes from client conversations organised.
What Would Help
- Experience in client services, customer service, administration, account support or another office-based position would be useful.
- More importantly, you should be comfortable dealing with different people and able to manage several requests without losing track of the details.
- Clear communication, good organisation and basic computer skills are important.
Your Working Week
Monday – Friday
Full-time hours
On-site in Cleveland, OH
Paid training provided
You’ll be trained on the different client accounts, services and internal processes before taking responsibility for requests independently.
Applications are currently open for our Client Service Coordinator position in Cleveland.
Job Types: Full-time, Part-time
Pay: $22.00 - $26.00 per hour
Application Question(s):
- If selected for an interview, what is the best email to contact you on?
Work Location: In person
Salary : $22 - $26