Sr. Director - Product Development

The Visa Acceptance Platform is the foundation for creating innovative payment solutions that drive exceptional customer experience. It lets you easily leverage a broad range of pre-integrated modular services and a growing ecosystem of technology and payments partners. Because it's Visa, the platform is secure, robust, and resilient. And because it's open, it will continue evolving to support you into the future.

At Visa, we believe AI technologies have the potential to radically transform commerce. We launched Visa Intelligent Commerce to enable this next era of commerce. This program provides the infrastructure and tools developers need to build trusted, agentic experiences.

Make an impact with a purpose-driven industry leader. Join us today and be part of AI transformation journey at Visa.

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams.

Your mission is to provide hands-on leadership to multiple development teams, building a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts.

Specific Responsibilities:

Directs and manages multiple diverse teams of engineering professionals performing research, development, design and/or implementation of products, services, solutions for Visa acceptance platform and the VISA VAS (Value-Added Services) Portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function. Own and drive the end to end development effort for on-time, high quality, highly scalable technical solutions that meet the product vision. Responsibilities span all phases of product development including:

• Collaborate and align with architects and senior technologists on proper architecture and design for user and developer experiences.
• Build world class user and developer experiences for our merchants, customers and developers
• Progress our modernization and AI roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform.
• Partner with Business teams to ensure completeness and common understanding of product vision, roadmap and requirements.
• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
• Adopt AI in all aspects of the software development lifecycle.
• Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
• Manage technical debt and costs within your product and organization budgets.
• Be responsible for the incident management, change, and problem management.
• Hire, retain and grow high-performing and diverse global engineering teams.
• Invest in the career development of your employees with a strong focus on mentorship and training.
• Lead with a strong client focus mindset across organizations.
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.