What are the responsibilities and job description for the Director, Sales Enablement & Training Production position at Visa?
The Global Sales Enablement team is seeking a Director, Sales Enablement & Training Production to lead content production for sales enablement and training. This essential role is responsible for leading the end-to-end design, development, and deployment of sales training content tailored for a global sales force. This role involves creating and executing comprehensive sales training curriculums end-to-end, including instructional design and production of written, video, and multimedia content for a global audience. The ideal candidate is a skilled learning/instructional designer and storyteller with the ability to digest complex material and convert it into clear, consumable content for a sales audience, working collaboratively with subject matter experts without over-reliance on them. This position is pivotal in strategizing and implementing innovative learning solutions, laying the groundwork for a long-term goal of building a full production team and engine.
Accountabilities
- Designing and developing comprehensive sales training curriculums to engage and educate a global sales audience.
- Executing the production of diverse learning content, including written, video, and multimedia formats.
- Translating complex and technical product-level assets into simple, narrative-focused content with a human tone.
- Leading video production and editing efforts to produce high-quality training materials.
- Utilizing strong storytelling skills to craft engaging learning experiences across various multimedia platforms.
- Applying basic to intermediate HTML coding skills to enhance digital content across different tech stacks (e.g. LMS, LXP, Knowledge Management, Capability Academy).
- Independently managing the intake of complex source material, crafting a cohesive narrative without extensive reliance on subject matter experts.
- Strategically building and developing a production team and engine to support long-term sales enablement initiatives.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.