What are the responsibilities and job description for the Senior Consultant - Operational Resilience position at Visa?
As a Senior Consultant on Visa's Operational Resilience team, you will be responsible for overseeing the daily operations and upkeep of our Operational Resilience program activities. This includes providing second-line oversight of the program to monitor the efficacy and efficiency of program processes, while also aiding in the fulfillment and adherence to annual program objectives and requirements as needed.
Key Responsibilities:
- Create, maintain, and test business continuity plans (BCP) and business impact analyses (BIA) to ensure the organization is well-prepared. Serve as a subject matter expert on business continuity lifecycle activities.
- Identify opportunities for improvement based on feedback and collaborate cross-functionally to implement necessary enhancements.
- Continuously track and manage operational processes to ensure smooth and efficient functioning.
- Collaborate with regional and global stakeholders to provide oversight of crisis response and recovery operations, ensuring timely and effective event resolution.
- Perform regular testing and validation of resilience measures to verify their effectiveness and readiness.
- Organize and conduct regular training and awareness programs for staff to ensure they are informed and prepared regarding resilience practices.
- Support the development and delivery of a robust testing and exercise program, across regional and global teams, as required.
- Support vendor assessments to ensure third-party dependencies do not compromise the organization's resilience.
- Support on-call responsibilities, when required.
- Support initiatives related to overall program delivery, enhancements, and governance.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.