What are the responsibilities and job description for the Manager, Product & Payment Services Risk - Strategy & Ops position at Visa?
We are seeking a strategic and commercially minded Manager to join our Product & Payment Services Risk (PPSR) function. As Manager, you will own the regional Risk Operating Plan, leading the Go-To-Market (GTM) strategy for risk managers, ensuring alignment with global objectives while delivering measurable improvements in risk governance, operational excellence, and customer experience.
In this role, you will work across regions with risk leaders, product teams, sales, and other business units to identify, assess, and implement initiatives that strengthen our payment services and product risk posture. You will also be responsible for other high-impact PPSR strategic initiatives, driving innovation and best practice adoption across the business.
Key Responsibilities:
Strategic Risk Leadership:
- Develop, own, and execute the Risk Operating Plan in alignment with global PPSR priorities.
- Lead the GTM strategy for risk managers, ensuring consistent positioning, stakeholder engagement, and delivery of risk priorities as it pertains to fraud management.
- Drive additional strategic PPSR initiatives such as framework enhancements, modernization, and risk technology enablement.
- Build, evolve and own dashboard reporting and deliver timely data driven insights.
Cross Functional Collaboration:
- Partner with product teams to embed fraud risk considerations into product design, development, and lifecycle management.
- Work with sales and commercial teams to facilitate risk considerations as part of the client engagement model.
- Coordinate with regional and global risk leaders to share best practices and harmonize approaches.
- Act as a trusted advisor to senior leadership, translating complex risk insights into clear, actionable recommendations.
- Deliver training and enablement for risk managers to strengthen capability and consistency for external client engagements, while equipping internal risk partners with refreshed training materials.
Risk Identification & Operational Excellence:
- Conduct targeted risk assessments to address emerging threats in payment services and product offerings.
- Lead process improvement programs leveraging data insights, industry benchmarks, and regulatory trends.
- Champion AI, technology and innovation in risk management to improve detection, prevention, and resolution capabilities
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.