Manager, Enterprise Transformation

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Manager will be a key member in Visa’s Enterprise Transformation Office (ETO), which is responsible for driving meaningful and sustainable change across the many segments of Visa’s business. As a strategist, the individual will support developing and executing – across segments and geographies – initiatives that are aligned to Visa Leadership Team’s priorities. Broad topics may include, but are not limited to, the following:

• Help develop strategies and initiatives that drive step-change improvement in accountability
• Implementing enterprise-wide organizational improvements to unlock revenue, capacity, or investment funding
• Identifying areas of opportunity to improve the client experience and accelerate time-to-market

What a Manager in Enterprise Transformation does at Visa

The Manager plays a critical role in supporting the overall Enterprise Transformation Office, as we drive large-scale change within Visa, improve organizational efficiency, and lead the strategy and design of complex, cross-functional improvements that impact multiple geographies and stakeholders.

The role is highly visible and has broad reach into a variety of teams across functions.  The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) to create real and actionable insights for leadership.  He or she must stay in front of innovation trends in strategy and transformation and payments and be able to develop an independent point of view on topics in the face of uncertainty and imperfect information.

Best-suited candidates will be persuasive, clear communicators with high emotional intelligence as well as analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds.  This position requires the ability to partner with and support stakeholders in framing and executing analysis to quickly drive to recommendations. 

Essential Functions

Further, this position requires the ability to apply strong analytical frameworks and critical thinking skills to:

• Work with ETO leadership to help identify, shape, analyze, and prioritize key transformation initiatives that support Visa revenue ambitions
• Support and lead cross-functional teams to develop business cases, project plans, and implementation roadmaps for key initiatives
• Develop hypotheses, and collect data to support (or refute) opportunities for wholesale organizational improvement, operational efficiency, cost savings (or avoidance), and most importantly, revenue growth
• Analyze industry and internal data, market reports and benchmarks to identify performance gaps and improvement opportunities
• Construct and implement robust financial models to forecast revenue impact, cost savings, and ROI for key transformation initiatives, ensuring alignment with Visa's strategic objectives and financial goals
• Develop and maintain project plans, budgets, and resource allocation schedules
• Ensure that all initiatives are aligned with the Visa’s overall strategy, goals, and values
• Continuously monitor and evaluate the effectiveness of transformational initiatives, and make recommendations for improvement

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Strong sense of commitment and accountability, possess a business-focus mindset, self-motivated to deliver work of the highest standard (i.e., strong attention to detail)
• Developed analytical and problem-solving skills with proficiency in data models and authoring of complex presentations (i.e., deep familiarity with tools like Excel, PowerPoint, Word)
• Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and communication skills
• 5-7 years total experience in management consulting, investment banking, or corporate strategy
• Experience in and/or significant exposure to the payments, financial services, or digital/technology industries preferred
• Strong project management and planning skills with ability to progress multiple priorities concurrently

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 114,400 to 195,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.