Retail Recruiter & Trainer

Village Super Markets, Inc., is seeking a dynamic and experienced Retail Recruiter and Trainer to join our team in the New York City area. This pivotal role is instrumental in our growth and success, focusing on identifying, attracting, hiring, and developing top talent. The Retail Recruiter and Trainer will collaborate closely with HRBP, store management and L&D team to meet staffing needs, create strategic recruitment and training plans, and execute them effectively.

Key Responsibilities of this Role:

• Identify and engage potential candidates through various channels such as job boards, social media, networking events, and employee referrals.
• Build and maintain a pipeline of qualified candidates for current and future job openings.
• Post job openings on internal and external job boards, company websites, and professional networks.
• Review resumes and applications to shortlist candidates who meet the job requirements.
• Conduct initial phone or video interviews to evaluate candidates’ qualifications, experience, and cultural fit.
• Schedule and coordinate interviews between candidates and store management.
• Prepare interview questions and evaluation forms to ensure a standardized interviewing process.
• Partner with store management leadership to understand their staffing needs and develop effective recruitment strategies.
• Provide regular updates on recruitment progress and candidate feedback to relevant stakeholders.
• Ensure a positive candidate experience throughout the recruitment process by providing timely communication and feedback.
• Manage candidate expectations and guide them through the hiring process.
• Negotiate job offers and discuss employment terms with selected candidates.
• Prepare and present job offers, ensuring alignment with CBA’s, company policies, and compensation guidelines.
• Maintain accurate and up-to-date candidate records in the applicant pipeline tracking system.
• Generate recruitment reports and analytics to track key metrics, identify trends, and improve recruitment processes.
• Promote the company's culture, values, and work environment to attract top talent.
• Participate in employer branding initiatives such as career fairs and online campaigns.
• Ensure recruitment practices comply with relevant laws and regulations.
• Stay updated on industry trends, best practices, and new technologies in talent acquisition.
• Develop relationships with community-based organizations which can be resources for talent.
• Deliver engaging and interactive training sessions to new hires and existing staff to enhance their skills and knowledge.
• Collaborate with store management, HRBP and L&D department to identify training needs.
• Provide coaching and support to employees to help them apply new skills in the workplace.
• Maintain accurate records of training activities and employee progress.
• Foster a culture of continuous learning and development within the organization.

Experience and Skills Required 

• Minimum of 3-5 years of experience in recruiting, preferably within a retail environment.
• Ability to conduct different types of interviews (structured, competency-based, behavioral, etc.)
• Experience with various selection processes (video interviewing, phone interviewing, reference checks, etc.)
• Proven track record of successfully placing candidates in various roles, from entry-level to executive positions.
• Experience with Applicant Tracking Systems and other recruitment software.
• Background in human resources, business administration, or a related field is highly desirable.
• Experience in managing multiple recruitment projects simultaneously.
• Excellent communication and interpersonal skills.
• Strong ability to assess candidates' skills, experience, and cultural fit.
• Proficiency in using social media platforms and professional networks (LinkedIn, Indeed, etc.) for talent sourcing.
• Exceptional organizational and time management abilities.
• Strong negotiation skills and the ability to manage offer processes effectively.
• Ability to analyze recruitment metrics and generate insightful reports.
• High level of attention to detail and accuracy.
• Excellent problem-solving and decision-making skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Certification in recruitment (e.g., SHRM, PHR) is a plus.
• Knowledge of employment laws and regulations.