Case Manager - Detective Bureau

Job Description Title: Case Manager - Detective Bureau FLSA Status: Hourly / Non-Exempt Job Type: Part Time Compensation: $19.25 per hour Day Schedule: Monday - Friday Shift Schedule: 4:00pm- 9:00pm On-Call Requirements: No VICTIM ADVOCATE JOB DESCRIPTION About Us:

Victim Assistance Program is one of the first victim services agencies in the United States, Victim Assistance Program (VAP) is committed to building upon the foundation established by our founder in 1972. We are continually evolving, advancing, and seeking innovative ways to assist victims of crime and trauma. If you are passionate about using your skills to help create a world where all victims are supported and healed, we invite you to consider joining our team.

Position: Victim Advocate

A Victim Advocate provides trauma-informed services to victims, family members, and communities, impacted by crisis, violence, or tragedy by offering immediate crisis intervention and short/long-term advocacy, via phone, text, chat, or in person to address the aftermath of their victimization. Key Responsibilities

• Provide clients with support using NOVA’s model of crisis intervention
• Develop a professional relationship with clients through consistent interaction based on their level of need
• Empower clients to make informed decisions by providing options to meet their individual needs
• Empower clients to create or continue self-initiated goals during the creation of a plan of action
• Provide support and education through the judicial process within the Summit County Judicial System
• Offer to attend criminal/civil hearings or meetings with clients to provide advocacy and support
• Educate clients on their rights and the application of applying or waiving their rights as a victim of crime
• Provide assistance with protection order paperwork, victim compensation paperwork, or VINE enrollment
• Refer clients to outside providers when needs arise
• Assist in training & onboarding staff/volunteers/interns
• Engage in professional development through required training
• Engage in all required staff meetings, attend required supervision meetings
• Maintain all licenses and certifications held
• Adhere to policies & procedures
• Maintain proper documentation of clients served
• Represent the mission of the agency at all times
• Liaison with first responders, emergency, or hospital personnel when warranted
  
  

Requirements

Qualifications

Victim Assistance Program is committed to equipping our employees with the tools for success. We ask that you bring the following qualifications:

• A bachelor’s degree in a related field (preferred)
• Ability to pass a state and federal background check throughout employment
• A valid driver’s license, current auto insurance, and reliable transportation throughout employment
• Communicate clearly, effectively and timely
• A desire to learn, grow, and use your skills to provide exceptional services to clients
  
  

Benefits

Our facilities include an education and training space, a trauma-free room, and a fully equipped staff kitchen.

• Employee Assistance Program (EAP) for all full & part-time employees and family members
• Mileage reimbursement for work-related travel for all full & part-time employees
• 401(k) retirement plan with employer-matching contributions for all full & part-time employees (90 day waiting period)
  
  

Things to Consider Before Applying

At Victim Assistance Program, we want prospective employees to be fully aware of this work's potential physical and psychological impacts. As a Victim Advocate, you may be exposed to distressing sights, sounds, and situations, such as crime scenes, photos of abuse, and recordings of violent incidents. Additionally, some situations may involve potential physical risks from victims or aggressors.