Area Human Resources Manager

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

Viceroy Santa Monica, CA

Overview

We are seeking an Area Human Resources Manager to support Viceroy Santa Monica and Hyatt Centric Delfina.

The Area Human Resources Manager will work closely with the Area Director of Human Resources on the administration and day-to-day management of the Human Resources functions with a focus on recruiting, training, colleague relations, policy implementation, wage/benefit administration, compliance, and employee engagement activities. This position provides guidance and operational HR support to ensure each hotel is equipped to meet its business and service objectives.

Responsibilities

General Responsibilities Include: but not limited to:

• Support the Area Director of Human Resources in overseeing the HR function for multiple hotels, including on-property HR colleagues
• Assist with planning, organizing, and coordinating Human Resources strategies in alignment with Corporate guidelines and initiatives
• Provide guidance to managers on resolving colleague issues and concerns; assist with counseling colleagues and managers as needed
• Apply knowledge of Human Resources principles and practices in daily operations
• Support recruitment and hiring efforts across properties, including sourcing, interviewing, and onboarding initiatives
• Ensure compliance with HR policies, procedures, federal and state laws, and company standards
• Exercise sound judgment in evaluating situations and utilizing appropriate resources
• Manage priorities effectively to meet deadlines and support operational needs
• Assist in the development, coordination, and delivery of training programs and initiatives
• Build and maintain strong relationships with colleagues and leadership while maintaining confidentiality
• Support employee relations efforts and assist in addressing workplace concerns and investigations as needed
• Champion a positive and inclusive workplace culture by supporting employee engagement initiatives, fostering collaboration, and helping drive programs that enhance colleague satisfaction and retention
• Contribute to HR projects and initiatives designed to enhance the colleague experience and organizational effectiveness
• Administer compensation, benefits, leave, and performance management systems
• Assist colleagues with leave of absence requests and processes, including FMLA, ADA accommodations, parental leave, workers’ compensation, and return-to-work coordination
• Coordinate employee offboarding processes, including exit interviews, final documentation, benefits transitions, system access removal, and separation procedures
  
  

Qualifications

• Previous experience as an HR Manager required, preferably within a hotel or hospitality environment
• Prior experience in a lifestyle hotel and training experience strongly preferred
• Strong working knowledge of federal, state, and local employment laws
• Demonstrated ability to exercise sound judgment and critical thinking in evaluating situations and utilizing appropriate resources
• Excellent interpersonal, analytical, and organizational skills
• Proficiency in HRIS systems and Microsoft Office Suite
• Service-oriented mindset with a positive, collaborative attitude
• Proven ability to work effectively both independently and as part of a team
• Bachelor’s degree or equivalent experience required
• Bilingual (Spanish) strongly preferred