What are the responsibilities and job description for the Senior Patient Access Specialist position at Vetted Solutions?
Lead complex front-end revenue cycle activities for hospital and physician group partners. Responsible for accurate patient registration, benefits and eligibility verification, and obtaining prior authorizations to support timely reimbursement.
Provide compassionate financial counseling, clearly explain coverage and payment options, and resolve access-related issues to reduce barriers to care.
Collaborate with clinical, billing, and analytics teams to identify process improvements, ensure a patient-centered financial experience, and align work with mission-driven values.
Key duties
Provide compassionate financial counseling, clearly explain coverage and payment options, and resolve access-related issues to reduce barriers to care.
Collaborate with clinical, billing, and analytics teams to identify process improvements, ensure a patient-centered financial experience, and align work with mission-driven values.
Key duties
- Verify eligibility, benefits, and patient coverage details
- Manage prior authorization workflows
- Perform patient registration accurately and efficiently
- Deliver financial counseling and explain payment/coverage options
- Investigate and resolve patient access and authorization issues
- Identify and implement process improvements
- Mentor and support junior patient access staff