Sr. Manager, Delivery Assurance

Position Summary:

The Sr. Manager, Delivery Assurance is the top-level orchestrator of complex, multi-region customer programs - ensuring all business units (Power, IS, Thermal, etc.) and execution sites operate in sync to deliver on time, at committed quantities, and within scope.  This role leads the program‑of‑programs, converting strategy into integrated execution through disciplined governance, proactive risk management, and executive‑level communication.  Your mission: deliver every unit to schedule and quality, while providing transparent visibility back to the Large Program Execution leadership team and Product Manager teams.

Responsibilities:

• Manage teams of project managers to lead planning and delivery of critical path schedule for the program.   Ensure team escalates all risks early, with clarity, and are resolved with accountability.  
• Define and drive the single integrated plan to ensure all business units and factories are executing seamlessly, with consideration of all dependencies, in order to deliver per customer expectations. 
• Serve as the critical link between engineering release, material readiness, and factory capacity and the single escalation point for inter-factory and cross-BU dependencies.
• Lead weekly cross functional program control tower reviews to drive early risk identification, escalation, and recovery plan assessment.
• Lead weekly stakeholder reviews with executive leadership clearly articulating delivery status, key risks and constraints, and mitigation and recovery actions.
• Track and Lead planning progress across full lifecycle: Order Receipt -> Engineering Design -> BOM Completion and ERP Readiness -> Materials and Production Planning -> Shipment and Delivery.  Develop risk mitigation and recovery plans across factories and functions as needed for any risks to customer request dates (CRDs).
• Drive VOS and Continuous Improvement across large program execution.  Capture lessons learned for reapplication across programs. 

Minimum Qualifications: 

• Bachelor’s Degree in Supply Chain, Operations Management, Business, or related field.
• 6-10 years of experience in demand planning, operations, or supply chain within a manufacturing environment or equivalent proven experience in project management.
• Strong proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.
• Demonstrated analytical, organizational, and communication skills with attention to accuracy and detail.
• Demonstrated experience leading successful project teams.

Preferred Experience: 

• Master’s Degree or equivalent experience preferred.
• Experience in complex, multi-site manufacturing or global supply chains.
• Lean / Six Sigma certification or hands-on process improvement experience.
• Strong understanding of SIOP / IBP processes and forecasting methodologies.
• PMP certification or formal project management training.

Physical Requirements: No special physical requirements.

Location: Westerville, Ohio

Travel Requirement: Up to 10% travel required.

Reports To: Director, Large Program Execution