What are the responsibilities and job description for the Product Manager (Product Configurator) position at Vertiv?
POSITION SUMMARY
The Product Manager for the Product Configurator will lead the strategy, development, and lifecycle management of Vertiv’s next-generation configuration tool. This tool empowers partners and customers to rapidly design and configure solutions, producing accurate Bills of Materials (BOMs) and streamlining the sales and delivery process. The Product Manager will collaborate cross-functionally to ensure the configurator delivers exceptional user experience, technical accuracy, and business value.
RESPONSIBILITIES
- Define and own the product vision, roadmap, and success metrics for the Product Configurator.
- Gather and prioritize requirements from internal stakeholders, partners, and customers.
- Lead cross-functional teams (engineering, UX, sales, support) to deliver high-quality releases.
- Ensure the configurator enables rapid, accurate solution design and BOM generation.
- Drive continuous improvement based on user feedback and evolving market needs.
- Develop and maintain product documentation, training materials, and go-to-market collateral.
- Monitor competitive landscape and emerging technologies to inform product strategy.
- Represent the voice of the customer in all product decisions.
- Ensure compliance with Vertiv’s Core Principles & Behaviors.
QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, Business, or related field.
- 5 plus years of product management experience, ideally with B2B software tools or configurators.
- Strong understanding of solution configuration, BOM generation, and sales enablement processes.
- Strong Data Center domain knowledge in Facilities and IT products and how they function
- Proven ability to lead cross-functional teams and manage complex projects.
- Excellent communication, analytical, and organizational skills.
- Experience working with partners and customers in a technical environment.
- Familiarity with Agile methodologies is a plus.
PHYSICAL & ENVIRONMENTAL DEMANDS
- Standard office environment; minimal physical demands.
TIME TRAVEL REQUIRED
- Occasional travel may be required (up to 10%).
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
OUR BEHAVIORS
• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
About Vertiv
Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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