Automation Architect, Business Process Improvement and VOS

POSITION SUMMARY

• The Automation Architect, Business Process Improvement and VOS, is responsible for designing, developing, and managing integrations and workflow automations using Workato to further improve the end-to-end Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), and Sales Inventory and Operations Planning (SIOP) processes within the Americas region. This role will play a key part in optimizing and accelerating digital transformation efforts by identifying automation opportunities, translating business requirements into scalable recipes, and ensuring operational reliability across systems. 
• In this role you will need a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role.

RESPONSIBILITIES

• Collaborate with BPI teammates, process owners, analysts, and IT stakeholders to identify automation use cases and define functional requirements.
• Develop and maintain reusable components, templates, and best practices for Workato integrations.
• Collaborate with IT to define and enforce Workato governance practices, including naming conventions, logging, exception handling, and API security.
• Monitor and troubleshoot recipe performance, ensuring operational resilience and error handling.
• Collaborate with BPI teammates to understand workflows and recommend automation opportunities.
• Support change management and user enablement efforts related to automation adoption.
• Maintain documentation and knowledge bases for all integrations.
• Stay current with Workato platform updates and new features; proactively identifying opportunities to enhance existing automations.
• Collaborate with IT to provide new tools, APIs, and techniques that can expand automation capabilities.
• Ability to plan and execute multiple moderately complex Workato recipes simultaneously.
• Demonstrate Vertiv behaviors: (1) own it, (2) act with urgency, (3) foster a customer-first mindset, (4) think big and execute, (5) lead by example, (6) drive continuous improvement, and (7) learn and seek out development.

QUALIFICATIONS

• Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, Economics, Engineering, Marketing, or a related discipline. Workato Automation Pro certifications. Familiarity with master data management, data governance, and enterprise architecture principles
• Work Experience: 5 years of experience in integration or automation development. 2 years of hands-on Workato experience. Worked in an international and culturally diverse organization.
• Communication Skills: Strong written and verbal communication skills in English; other languages are a plus. Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
• Analytical Skills: The ability to analyze data, make informed decisions, and solve complex problems. Good attention to details.
• Technical Skills: Ability to translate business processes into scalable technical solutions. Excellent problem-solving skills and ability to work independently in a fast-paced environment. Advanced experience with ERP financial applications (Oracle preferred). Proficient in Microsoft Office Suite (experience in Power BI preferred).
• Teamwork and Collaboration: Ability to work collaboratively with others and contribute to a positive team dynamic. Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business. 
• Leadership Skills: Strong leadership abilities, including the ability to motivate and guide a team. Proven ability to influence others.
• Adaptability: Can adapt to change and navigate uncertainty. Ability to effectively manage time and resources against agreed deadlines for activities. Excellent organizational skills and the ability to work on multiple projects.
• Ethical Judgment: Demonstrated ethical decision-making and integrity.
• Networking Skills: The ability to build and maintain professional relationships with clients, colleagues, and other industry professionals.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical requirements.

TIME TRAVEL REQUIRED

• None

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.