What are the responsibilities and job description for the Business Transformation & Process Improvement Intern position at Grange Insurance?
Location: Columbus, OH
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote
Duration: 10 weeks
A Great Place to Intern
Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you’re up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary: The Business Transformation & Process Improvement Intern will support enterprise-wide initiatives focused on innovation, customer experience, and operational excellence. This role offers hands-on exposure to how organizations evolve strategy into execution by improving processes, modernizing capabilities, and enhancing customer outcomes.
What You’ll Be Doing:
The intern will collaborate with cross-functional teams to analyze current-state processes, identify improvement opportunities, support innovation efforts, and contribute to initiatives that drive measurable business impact.
- Learning and Applying lean and six-sigma methodologies to projects
- Performing data analysis to uncover trends, inefficiencies, and improvement opportunities
- Supporting customer journey mapping and management
- Participating in and collaborating in conducting user needs assessments with business partners and across business functions
What You’ll Bring To The Company:
This opportunity is ideal for individuals interested in business transformation, digital innovation, and customer-centric problem-solving.
- Ability to be supportive and collaborative in an agile, fast paced environment
- Comfort work independently and within a team
- Strong problem solving and analytical skills.
- Curious mindset with a desire to experiment with new technology and solutions
- Major focused on Business, Analytics, Industrial Engineering, Economics, or related fields.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don’t just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.