Coordinator, Volunteer Resources

• Assists with the development, coordination, and evaluation of the in service volunteer program by assuming primary responsibility as staff liaison to 15 departments throughout the Center. Assumes responsibility for planning and implementing one or more main administrative functions of the Department.

Job Responsibilities:

Volunteer Selection.

• Interviews and places applicants for volunteer service.
• Interviews potential volunteers in accordance with assessed Center departmental needs.
• Conducts a minimum of 5 interviews per week ascertaining the following, at a minimum.
• The reason for the applicant s interest.
• The time commitment the applicant feels he/she can make for the foreseeable future.
• Special skills and/or abilities that would fit best with the Center s needs for volunteer assistance (i.e., languages, child life background, experience with acutely ill patient population).
• How comfortable the applicant would be receiving supervision.
• His/her ability to adhere to guidelines as required.
• His/her expectation of what a volunteer experience is.
• Ability to function in a cancer care facility as opposed to a general care Facility.
• Ability to follow through and honor commitment.
• His/her personality (i.e., loud, obnoxious vs soft-spoken, polite).
• Ability to communicate in English.
• Previous volunteer experience.
• Assesses potential volunteers against required skills and needs of the organization.
• Closes interview with placement, non-placement, or pending placement.
• Communicates next steps if applicant is placed.
• Checks references of potential volunteers, as necessary.

Volunteer Administration:

• Assumes responsibility for daily management of volunteers.
• Schedules volunteers to maximize their service and meet the needs of the Center department.
• Distributes weekly updates of the volunteer schedule to staff supervisors via e-mail or hand delivery.
• Responds to daily needs of volunteers as they occur.
• Assists with overseeing departmental requirements for volunteers:
• General Orientation.
• Child life training.
• HIPAA training.
• Medical requirements.
• Annual TB testing.
• Blood testing and inoculation, when needed.
• Six month and annual assessments.
• Observes patient confidentiality issues if a volunteer is a former patient.
• Assists with short term requests for volunteer assistance by collecting information from the requester that would include:
• Details regarding the need for volunteer assistance.
• Hours during which help is preferred.

Special skills preferred.

• Time frame for project.
• Name of supervisor.
• How training would occur.

Program Coordination:

• Assists with the coordination of the departmental programs and events.
• Works with Manager to identify necessary steps to complete each program or event task.
• Assists with the administration of the Volunteer Recognition Ceremony by:

• Generates content for the invitations and ceremony booklets.
• Works with Medical Graphics Department to create posters and booklet cover.
• Orders award pins.
• Assists with the administration of the following:
• Holiday Decorating
• Volunteer Education
• Shares coordination of events with Manager.
• Oversees training and management of volunteers who conduct orientation.
• Communicates changes in departmental activities that could impact on orientation schedule.
• Works with Manager to review material distributed to new volunteers annually or as needed to ensure material is current and accurate.

Full Job Description**

Required Skills & Experience:

• Two (2) - four (4) years of administrative experience preferably working with volunteers.
• Microsoft Office.

Education:

• High School Diploma or GED.

Preferred Education:

• Bachelor s Degree.