What are the responsibilities and job description for the Telecom Field Technician position at Vero Networks?
Vero Fiber is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Oregon market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.
Responsibilities:
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The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.
Responsibilities:
- Responsible for all network field activity on Vero Broadband network
- Install and test new customer services in residential or business locations
- Fiber splicing
- Troubleshoot and resolve network outages and issues
- Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
- Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet
- Read and interpret Network Diagrams and/or detailed instructions
- Operate a company vehicle in accordance with safe driving practices
- Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls
- Provide excellent customer service
- Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred)
- Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia
- Experience with installing & handling various fiber optic cable types including single mode & multimode
- Willingness to work in confined spaces, if necessary
- Keen attention to detail and adherence to established standards
- Powerful sense of accountability for safety, quality, and productivity
- Openness and availability to work flexible long hours, based on project requirements
- Able to lift up to 50lbs and can carry a ladder
- Must have a valid driver’s license with a clean driving record
- Medical/Dental/Vision Plans
- Paid LTD/Employee Life Insurance
- Retirement Plan with Match
- PTO
- Paid Holidays (7) plus additional floating days (2)
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