What are the responsibilities and job description for the Banquet Captain position at Vernon Downs?
$1000 sign-on bonus
Are you a natural born leader looking for an opportunity to excel in Food and Beverage? Then this position would be for you.
Job Description summary:
Responsible for overseeing each aspect of a catered event from the initial planning, setup, and breakdown of the event. Directs all staff that is on each catered event. Ensures that his/her assigned events and activities are organized and executed, resulting in the complete satisfaction of the guests attending the event.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Responsible for directing the entire banquet staff, by assigning duties to each associate for every event.
- Maintain constant contact with host during each event to ensure that everything runs smoothly.
- Ensures that all food and beverage items are presented and served correctly.
- Ensures that all relevant and applicable paperwork is filled out correctly.
- Preparation of the event area or room in its entirety for a function or event, prior to the guest’s arrival.
- Responsible for prompt, efficient and courteous service of food and beverages to guests in accordance with company policies, procedures and standards.
- Monitors guest needs on a continual basis ensuring all requests will be promptly fulfilled.
- Performs as a team member with venue hosts, supervisors, food servers, bus people and kitchen staff in producing a smooth and efficiently run operation.
- All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required. Two to three years server experience required.