Demo

ServiceNow Lead Software Engineer

Veracity Software Inc
Charlotte, NC Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 10/11/2026
Top Skills: ServiceNow Development, ServiceNow VR module, JavaScript, CSA certification. Look for 9 years of experience into servicenow, at least 5 into development.

Job Title: ServiceNow Lead Software Engineer

Duration: 12 Month (s)

Location: Charlotte, NC; McClean, VA; Minneapolis, MN; San Antonio, TX; Chandler, AZ - Hybrid Role (3 Days Onsite/2 Days WFH)

Job Description:

  • Seeking a ServiceNow Lead Software Engineer within the Cybersecurity group for the Technology Exposure Management Engineering team to lead, implement, and support the ServiceNow Vulnerability Response (VR) module.
  • This role will partner with Technical Governance, Platform Architecture and ServiceNow Developers to ensure that design, coding, and practices are in alignment with scalable enterprise solutions.
  • This role will take on application development responsibilities for company's ServiceNow Cyber Security Vulnerability Remediation applications supporting Cyber Security Technology (ICS).

In this role, you will:

  • Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow VR product.
  • Lead complex technology initiatives including those that are companywide with broad impact and act as an escalation point, provide guidance and direction to less experienced staff
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
  • Resolve coding, testing and escalated platform issues of a technically challenging nature
  • Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
  • Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
  • Partner with production support and platform engineering teams effectively
  • Code ServiceNow solutions within an Agile Framework

MUST HAVES:

  • 5 years of experience with service-oriented architecture method and ability to consult clients with such topics
  • 5 years of experience in Service Now Application development, installation, or troubleshooting; or similar Vendor Package
  • 1 years of experience with web technologies - JavaScript, ES5 , HTML
  • Certified as a Service Now System Administrator

  • NICE TO HAVE:

    • 3 years of experience with Service Now Vulnerability Response
    • Certified as a Service Now Application Developer
    • Certified as Service Now Implementation Specialist for Vulnerability Response
    • Micro-certified - Service Portal, ATF, Flow Designer, integration Hub etc.
    • Experience in one or more JavaScript frameworks like Angular JS or React
    • 2 years of RESTful or SOAP web services
    • 2 years Agile experience
    • Integration Experience with Qualys, Wiz, NVD

    Job Expectations:

    • Develop and implement new Service Now Application using low-code or out of the box solutions
    • Develop workflow and scripts as needed to personalize existing Service Now applications and automate business processes
    • Understand detailed requirements and own code from design, implementation, test automation and delivery
    • Manage deployment by engaging with enterprise platform management during release
    • Manage Production Support by engaging as L3 support team member
    • Manage API integration with non-Service Now applications
    • Manage documentation in Confluence of new or existing Service Now applications
    • Knowledge of web-based protocols and standards
    • Strong verbal, written, and interpersonal communication skills

    Salary.com Estimation for ServiceNow Lead Software Engineer in Charlotte, NC
    $72,407 to $89,450
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