Demo

Senior Manager, Digital Innovation – Homecare

Veracity Software Inc
Covington, GA Full Time
POSTED ON 12/13/2025
AVAILABLE BEFORE 4/11/2026
Position: Senior Manager, Digital Innovation - Homecare

Location: Covington, Georgia, United States

Work Type: Onsite Monday-Thursday, Remote Friday

Ideal Candidate

Minimum 5 years of experience managing e-commerce websites and working in a performance-driven e-commerce environment while managing the end-to-end customer journey and KPIs required

Proven track record of delivering high-performing user experiences and effectively managing a variety of CRM and CMS tools and platforms, with Salesforce or similar content management and marketing suite experience preferred.

Expertise in digital commerce, customer buy flows, A/B testing, and winning creative strategies required.

The Senior Manager, Digital Innovation for our Home Care division will be responsible for the strategic oversight, execution, and performance of the PureWick™ direct-to-consumer digital experience. This role requires building, managing, and optimizing the e-commerce website, managing customer journeys, leveraging CRM/CMS platforms, implementing A/B testing, segmentation, and personalization strategies.

Key Responsibilities:

  • Oversee the strategic direction, execution, and performance of the PureWick™ direct-to-consumer digital experience.
  • Build, manage, and optimize end-to-end e-commerce website, including buy flows and customer journeys.
  • Leverage expertise in e-commerce initiatives, site merchandising, UX strategy, A/B testing, customer segmentation, and personalization.
  • Manage and optimize CRM and CMS tools/platforms (Salesforce or similar preferred).
  • Develop and implement digital commerce strategies, customer buy flows, and creative strategies.
  • Analyze and report on e-commerce KPIs and initiatives.
  • Align business requirements with program and project execution.
  • Modify strategies based on business needs and performance insights.
  • Manage cross-functional campaigns and multiple concurrent projects.

Education:

  • Bachelor's degree required; MBA preferred.

Experience & Skills:

  • 5 years managing e-commerce websites and performance-driven digital platforms.
  • Proven track record in delivering high-performing user experiences.
  • Hands-on experience with CRM/CMS platforms, preferably Salesforce.
  • Expertise in digital commerce, customer buy flows, A/B testing, and creative strategy execution.
  • Ability to align business requirements with program/project execution.
  • Flexibility to pivot strategies tactically based on business needs.
  • Experience with cross-functional campaign management and project management.
  • Healthcare industry experience preferred.

Skill Matrix - Recruiter Submission Template

Full Name:

Degree Major with University and Completion Year:

Total Experience in Digital Marketing / E-Commerce:

Experience Managing End-to-End Customer Journeys (Years):

Experience with CRM / CMS Tools (Salesforce, etc.):

Experience with A/B Testing and Personalization (Yes/No, specify tools):

Experience in Performance Marketing / KPIs Management (Years):

Experience in Healthcare Industry (Yes/No, specify details):

Experience with Cross-Functional Campaign Management (Yes/No, specify details):

Project Management Experience (Yes/No, specify years):

Analytical / Technical / Digital Strategy Skills - Rating (Basic / Intermediate / Advanced):

Proficiency in Reporting Tools (PowerBI, Tableau, Excel, etc.) - Rating:

Motivation / Reason for Interest in This Role:

Contact Number:

Email ID:

LinkedIn Profile URL:

Full Address (Street, City, State, ZIP Code):

Notice Period (in weeks):

Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):

Expected Salary:

Are you willing to relocate on your own expenses and work onsite in Covington, GA (Yes/No)?

Salary.com Estimation for Senior Manager, Digital Innovation – Homecare in Covington, GA
$101,172 to $130,620
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