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Incident Manager

Ventures Unlimited Inc
Mount Laurel, NJ Full Time
POSTED ON 4/30/2026
AVAILABLE BEFORE 5/29/2026

Mount Laurel, NJ or West Chester PA (5 days on-site)

Job Description

Incident Manager

Must Have Technical/Functional Skills

Incident Management, SRE and operations engineering, reliability architecture, Automation and observability, executive communication

Roles & Responsibilities

Incident Manager - Resources to provide technical leadership for enterprise wide, high severity incidents, problem investigations, and high risk changes, while shaping reliability strategy, governance, and operational standards across complex, distributed platforms.

• Drive Incident resolution management by directing cross functional teams through high impact outages, systemic problem resolution, and large scale change events.

• Creating scripts in ELK, Grafana, AppDynamics, COP

• Auto-executing predefined queries in ELK, Grafana, AppDynamics, COP for real-time issues

• Attaching live query outputs (metrics, logs, traces) directly to alerts/incidents

• Eliminating manual tool navigation for IM and Alert teams

• Enhancing alert systems with contextual intelligence, including metric deviations and anomaly trends, relevant log snippets and patterns, and identifying affected CIs and downstream impacts

Education

Minimum Graduation

Salary : $100,000 - $110,000

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