What are the responsibilities and job description for the Field Count Coordinator I position at VB Spine?
Location: Chicago, IL (55–60% Travel Required)
Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Field Count Coordinator 1 in our Operatives function within the Spine division, you’ll play a hands-on, mobile role in maintaining accurate field inventory visibility—leading physical counts of implants and instrumentation across territories, supporting hub operations, and driving supply chain reliability so surgeons have the right tools exactly when they need them.
What You’ll Do
We believe in growing talent from within. At VB Spine, join a high-performing team, benefit from peer and executive mentorship, and directly impact the accuracy and availability of life-changing spinal products—positioning yourself for growth and contribution in a mission-driven, innovative medical company.
Compensation
Pay for this role is competitive and based on experience, qualifications, travel demands, and performance with potential for overtime, travel-related allowances, bonuses, and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.
Benefits Include
Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Field Count Coordinator 1 in our Operatives function within the Spine division, you’ll play a hands-on, mobile role in maintaining accurate field inventory visibility—leading physical counts of implants and instrumentation across territories, supporting hub operations, and driving supply chain reliability so surgeons have the right tools exactly when they need them.
What You’ll Do
- Lead and execute physical field counts of implants and instrumentation at hospitals, surgery centers, and consignment locations
- Collaborate with Sales, Sales Management, and internal stakeholders to create and adjust count schedules
- Populate detailed spreadsheets with inventoried items and ensure accurate, timely daily submissions of count data
- Review and discuss updated inventory data with Sales Management during active counts as needed
- Strictly follow detailed work instructions, procedures, and Good Manufacturing Practices (GMP) during all count and handling activities
- Communicate clearly and professionally with internal teams, hospital staff, and external stakeholders throughout count processes
- Provide on-site operational support at hub locations as directed by leadership to maintain continuity and efficiency
- Assist with expired inventory processing, returns (RMA), product handling workflows, kit integrity checks, and supporting documentation
- Participate in inventory reconciliation efforts and help maintain data accuracy across systems and trackers
- Contribute to project-based initiatives such as audit readiness, manufacturing excellence (ME) programs, and process improvements
- Support workload balancing between field count activities and hub operations based on business priorities
- Accommodate urgent schedule changes and perform other duties as assigned to support overall supply chain goals
- High school diploma or equivalent required; 2 years of related experience (inventory, logistics, cycle counting, or field operations preferred)
- Medical device industry experience strongly preferred
- Experience leading or participating in cycle count teams is a plus
- Willingness and ability to travel extensively (at least 3 weeks per month, 55–60% overall travel)
- Strong customer service orientation with excellent interpersonal and communication skills
- Flexibility to handle fast-paced environments, urgent schedule changes, and shifting priorities
- Ability to follow detailed work instructions, collect and analyze data, establish facts, and draw valid conclusions
- Proficiency in Microsoft Office Suite (Word, Excel, Power BI, Outlook; Access preferred)
- Comfortable lifting up to 30 pounds repeatedly and using hands for handling parts, typing, and data entry
- Detail-oriented, reliable, and able to thrive in dynamic, on-the-road settings
We believe in growing talent from within. At VB Spine, join a high-performing team, benefit from peer and executive mentorship, and directly impact the accuracy and availability of life-changing spinal products—positioning yourself for growth and contribution in a mission-driven, innovative medical company.
Compensation
Pay for this role is competitive and based on experience, qualifications, travel demands, and performance with potential for overtime, travel-related allowances, bonuses, and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.
Benefits Include
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Ongoing training and professional development opportunities
- Opportunity to grow within a fast-paced, dynamic company