What are the responsibilities and job description for the Credit & Collections Analyst position at VB Spine?
Location: Leesburg, VA (Hybrid)
Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re looking for driven individuals ready to learn quickly, adapt under pressure, and grow in a dynamic, fast-paced environment.
As a Collections Analyst, you will be responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets. In addition, performing any credit risk assessment based on VB Spine Credit Risk Policy
What You’ll Do
We believe in growing talent from within. At VB Spine, join a high-performing team, benefit from peer and executive mentorship, and shape strategy in the dynamic field of medical sales—positioning yourself to influence growth and innovation across the organization.
Compensation
Pay for this role is competitive and based on experience, with additional factors like territory requirements, qualifications, and performance taken into account. Final compensation is determined on a case-by-case basis and considers a variety of factors, including experience level, skillset, and market conditions.
Benefits Include
Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re looking for driven individuals ready to learn quickly, adapt under pressure, and grow in a dynamic, fast-paced environment.
As a Collections Analyst, you will be responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets. In addition, performing any credit risk assessment based on VB Spine Credit Risk Policy
What You’ll Do
- Make sure payments from their assigned customers are received as per the established terms.
- Complete the daily worklist, following the appropriate steps of the collection’s strategy.
- Timely documentation, logging, and escalation of unsolved disputes.
- Reconcile customer accounts and related collection efforts.
- Coordinate with the Operation Team and other internal organization teams, to take order release/hold decisions.
- Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.
- Timely escalation of large collection or reconciliation issues.
- Identify and address payment concerns and red flags before they become problems.
- Contribute to accurate customer master data elements.
- Maintains documentation to support AR transactions and facilitate efficient review and audit of books and records.
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management.
- Perform credit risk assessment of new and current assessment based on customer payment history, order history, and etc.
- Associate's degree in Finance or Business or relevant experience
- Fluent in English
- 2 years of relevant working experience.
- Relevant experience in common ERP’s, JDE is preferred.
- Analytical and organizational skills.
- Experience in diagnosing, isolating, and resolving issues and recommending and implementing strategies to resolve problems.
- Have general knowledge of cash application related laws. Have experience with customer negotiations.
- Competent in Microsoft Office, including Excel.
- Ability to work on-site in an office environment
We believe in growing talent from within. At VB Spine, join a high-performing team, benefit from peer and executive mentorship, and shape strategy in the dynamic field of medical sales—positioning yourself to influence growth and innovation across the organization.
Compensation
Pay for this role is competitive and based on experience, with additional factors like territory requirements, qualifications, and performance taken into account. Final compensation is determined on a case-by-case basis and considers a variety of factors, including experience level, skillset, and market conditions.
Benefits Include
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Ongoing training and professional development opportunities
- Opportunity to grow within a fast-paced, dynamic company