What are the responsibilities and job description for the Dental Billing Specialist position at Vaughn Family Dentistry?
We are a busy, established dental practice seeking a confident and experienced Dental Collections & Insurance Specialist. The primary responsibility of this role is managing accounts receivable and patient collections, while maintaining a strong understanding of dental insurance processes.
This is not a claim-submission position — we are looking for someone who understands insurance thoroughly and can use that knowledge to manage outstanding balances effectively.
Primary Responsibilities (Collections Focused)
· Manage and reduce outstanding accounts receivable
· Follow up on overdue patient balances professionally and respectfully
· Contact patients regarding past-due accounts and establish payment arrangements
· Monitor aging reports and prioritize collection efforts
· Identify insurance underpayments or discrepancies
· Review and interpret Explanation of Benefits (EOBs)
· Post patient payments accurately
· Coordinate with team regarding financial policies and payment plans
· Maintain detailed documentation on accounts
Required Qualifications
· Minimum 2–3 years dental office experience REQUIRED
· Strong understanding of dental insurance plans and reimbursement structures
· Ability to interpret EOBs and understand adjustments and write-offs
· Experience managing accounts receivable and collections
· Comfortable discussing financial matters with patients
· Organized, detail-oriented, and confident communicator
· Experience with dental software Dentrix
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $25