Payroll and Billing Specialist

Payroll & Billing Specialist

Caregiver’s Home Solutions (CHS)

Location: Shelton, CT (On-site)

Schedule: Full-time | Monday – Friday | 8:30 AM – 5:00 PM

Pay Range: $23.00 – $28.00/hour

About Caregiver’s Home Solutions (CHS)

At CHS, we believe in one mission: Be Safe. Be Well. Be Home.

Since 2007, our family-owned homecare agency has proudly served Connecticut’s seniors and families with heart and hustle. Our Shelton office is a hub of collaboration and compassion, offering a supportive and modern work environment.

Enjoy access to:

• Same Day Pay
• Free 24/7 on-site gym
• Discounted on-site childcare
• In-building café (breakfast & lunch)
• Free parking
• Easy access to Route 8
  
  
  

Position Overview

We are seeking a highly organized, detail-driven Payroll & Billing Specialist to support our back-office operations. This role is critical to ensuring accurate payroll processing, timely billing, and effective accounts receivable management.

This position is ideal for someone who thrives in a fast-paced healthcare environment, enjoys working with numbers and systems, and understands the importance of accuracy in both employee compensation and client billing.

Key Responsibilities

Payroll Administration

• Collect, review, and process caregiver timesheets and payroll data
• Enter and maintain payroll information in systems such as Viventium and SanData
• Process payroll, including wages, benefits, tax deductions, garnishments, and adjustments
• Prepare and submit direct deposits and pay cards
• Track PTO, sick time, and employee benefits (including Aflac)
• Monitor and verify caregiver clock-in/out activity (EVV/SanData)
• Maintain accurate payroll records and documentation
• Prepare payroll reports and supporting documentation for management review
• Respond to payroll-related inquiries and resolve discrepancies
• Ensure compliance with company policies and applicable regulations (including HIPAA)
  
  
  

Billing & Invoicing

• Prepare and issue accurate client invoices across multiple payer sources, including:
• Private pay and long-term care insurance
• Veterans (VA Community Care Network)
• State-funded programs (DSS, PSE, CHCPE)
• Respite and partnership programs
• Utilize systems such as QuickBooks, Generations, Sandata, and payer-specific portals
• Confirm caregiver shifts and service delivery to ensure billing accuracy
  
  

Accounts Receivable & Collections

• Track and manage accounts receivable balances and aging reports
• Conduct professional and respectful collections outreach via phone and email
• Resolve billing discrepancies and payment issues with clients and payers
• Generate weekly and ad hoc AR and billing reports
• Monitor client authorizations, eligibility, and service limits
  
  
  

Reporting & Collaboration

• Prepare financial and operational reports for leadership
• Partner with internal teams to ensure accurate service documentation and billing alignment
• Communicate with referral sources and stakeholders to resolve authorization or billing issues
• Support audits and internal reviews as needed
  
  
  

Qualifications

Required:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in Accounting, Business, or related field)
• Minimum 2 years of payroll, billing, or related finance/HR experience
• QuickBooks experience (required)
• Strong understanding of payroll processes and basic accounting principles
• Proficiency in Microsoft Excel and general computer literacy
• Experience with payroll and accounting systems Viventium, or similar
• Excellent attention to detail, organization, and time management skills
• Strong communication and problem-solving abilities
• Ability to handle sensitive information with strict confidentiality
• Ability to work independently with minimal supervision
  
  
  

Preferred:

• Experience in home care, healthcare, or human services
• Familiarity with SanData, Generations, DSSMaps, or VA billing portals
• Knowledge of Connecticut home care programs (CHCPE)
• Bilingual Spanish/English
  
  
  

Work Environment & Physical Requirements

• Primarily sedentary, working at a computer for extended periods
• On-site position in Shelton, CT
• Occasional overtime as needed
  
  
  

Why This Role Matters

Behind every paycheck is a caregiver.

Behind every invoice is a client counting on care.

In this role, you directly support both—ensuring our team is paid accurately and our services are billed responsibly so we can continue delivering care to those who need it most.