What are the responsibilities and job description for the Front Office Administrator /Social Media specialist position at Vaughn Custom Sports?
Overview
We are seeking a dynamic and organized Front Office Administrator / Social Media Specialist to join our team. This multifaceted role combines essential front desk administrative support with innovative social media management skills to enhance customer engagement and community outreach in the ice hockey industry. The ideal candidate will thrive in demonstrating excellent communication skills, technical proficiency, attention to details, and a passion for delivering exceptional customer service. This paid position offers an exciting opportunity to contribute to both the operational efficiency of our company and our digital presence.
Responsibilities
- Greet visitors warmly, ensuring a positive first impression for the company.
- Manage phone communication with professionalism and clarity.
- Maintain accurate accounting records for invoicing and cash receipt postings, credit card processing, including documentation review, filing, and daily reports.
- Support billing and collection processes by sending monthly statements to customers
- Manage social media platforms by creating engaging content, monitoring interactions, and promoting awareness campaigns aligned with custom made equipment, upcoming goalie schools and clinics.
- Uphold strict confidentiality policies in compliance with HIPAA regulations while handling sensitive information and medical records on employees.
- Uphold strict confidentiality policies with regard to payroll processing and HR information on all employees.
- Assist with daily operations by supporting administrative tasks such as data entry, typing (including 10 key typing), filing, and maintaining office supplies.
Requirements
- Strong computer skills with proficiency in Microsoft Office 365, Quickbooks, & Excel along with the ability to learn new software customized for our company.
- Excellent phone etiquette, communication skills, and the ability to multitask effectively.
- Experience with social media management tools and content creation is desirable but not required.
- Strong organizational skills with attention to detail in documentation review, filing, and record keeping.
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $20 - $25