What are the responsibilities and job description for the Client Success & Marketing Coordinator (Remote) position at VASL?
Title: Client Success & Marketing Coordinator
Job Type: Full-Time, Remote
Timings: 7 PM - 4 AM (Pakistan Standard Time)
Overview:
We are seeking a highly organized and proactive Marketing & Client Success Coordinator to support both client delivery and marketing execution.
This role is responsible for turning strategy into action by keeping projects organized, coordinating communication, tracking deliverables, and ensuring consistent progress across client engagements. You will work closely with leadership and clients to help execute initiatives, maintain momentum, and provide visibility into project status and outcomes.
You will assist with client communications, project coordination, content publishing, website updates, sales enablement materials, referral campaigns, podcast outreach, and other growth-focused activities.
The ideal candidate is detail-oriented, dependable, proactive, and comfortable working closely with leadership while managing multiple priorities simultaneously.
Key Responsibilities
Client Success & Project Coordination
- Manage project plans, timelines, deliverables, and action items.
- Track commitments, deadlines, open questions, and next steps.
- Prepare client meeting notes, summaries, and follow-up communications.
- Coordinate weekly client progress updates that clearly communicate:
- Completed work
- Work in progress
- Upcoming priorities
- Decisions or inputs required
- Maintain organized project documentation, trackers, and client folders.
- Identify project risks, delays, or bottlenecks and raise concerns proactively.
- Ensure clients feel informed, supported, and confident in project progress.
Marketing Coordination
- Coordinate and publish LinkedIn content, blog posts, website updates, and marketing campaigns.
- Support referral campaigns, podcast outreach, and business development initiatives.
- Maintain content calendars and project schedules.
- Assist with content formatting, scheduling, and distribution.
- Collaborate with internal stakeholders to gather information and move projects forward.
- Support the creation and organization of sales and marketing assets.
Administrative & Operational Support
- Support leadership with project organization and execution management.
- Maintain project trackers, reports, and internal documentation.
- Organize digital assets and ensure information is easy to locate.
- Monitor project progress and maintain accountability across stakeholders.
- Recommend process improvements and next steps when opportunities arise.
Qualifications
Required
- 3 years of experience in Client Success, Account Management, Project Coordination, Marketing Coordination, Operations, Executive Assistant, or similar roles.
- Excellent written and verbal English communication skills.
- Strong organizational, planning, and multitasking abilities.
- Experience managing multiple projects simultaneously.
- Ability to work independently and proactively solve problems.
- Strong attention to detail and commitment to follow-through.
Preferred
- Experience working with U.S.-based clients.
- Experience coordinating and executing marketing campaigns and content initiatives.
- Familiarity with LinkedIn content management and B2B marketing.
- Experience supporting founders, executives, consultants, agencies, or professional services firms.
- Understanding of client relationship management and project delivery processes.
Preferred Tools & Platforms
Experience with some or all of the following is preferred:
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Asana
- ClickUp
- Monday.com
- Notion
- Trello
- Slack
- Canva
- ChatGPT
- CRM Platforms