What are the responsibilities and job description for the Head of Revenue Operations position at Vapi?
Vapi (/ˈVɑːpi/)
- We’re creating the shift to voice as humanity’s default interface
- We’re the most configurable platform for deploying voice agents
- We’ve grown to over 600k developers in two years, adding 2,000 every day
- Try talking to Vapi now!
- Vapi is scaling rapidly and building a world-class revenue engine to match.
- We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
- You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.
- 30 Day:
- Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
- Map the end-to-end revenue funnel from marketing through delivery
- Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
- Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery
- 60 Day:
- Redesign the forecasting process and implement improved pipeline inspection frameworks
- Stand up SDR activity tracking, dashboards, and accountability systems
- Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
- Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel
- 90 Day:
- Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
- Build onboarding and enablement frameworks for new GTM hires
- Present the RevOps organizational build-out plan and begin hiring
- Deliver the first full quarterly revenue insights package for leadership
- You’ve seen Series B to F.
- You're sold multi-million dollar deals to F500.
- Bonus: You’ve built your own startup.
- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
Salary : $10,000