What are the responsibilities and job description for the Customer Support Engineer position at Vapi?
Vapi (/ˈwɑːpi/)
- We’re creating the shift to voice as humanity’s default interface.
- We’re the most configurable platform for deploying voice agents.
- We’re grown to 400,000 developers in 20 months, adding 2,000 every day.
- Try talking to Vapi now!
- We get a ticket every 7 minutes.
- We’re hiring a cracked cse to show our customers more love.
- 30 Day: Ramp to 50 tickets a day.
- 60 Day: Write docs and educate users on building SOTA voice agents.
- 90 Day: Automate 30% of your tickets with AI agents.
- You’ve worked at an early startup.
- You’ve been a CSE at a company we admire.
- Bonus: You’ve built your own startup.
- Generational impact: Build human interface for every business.
- Ownership culture: 90% of company is previous founders.
- Kind team: The founders Jordan and Nikhil are Canadians.
- Tier-1 Investors: YC, KP seed, Bessemer series A.
- Real stake: We offer competitive salary and excellent equity ownership.
- Comprehensive health coverage: medical, dental, and vision plans.
- Team love: We love hanging out and do quarterly offsites.
- Flexible time off: take what you need.
- More: catered meals and stipends for transportation, gym, conferences & coaching!