Part Time Front Desk Attendant

JOB FUNCTIONS

• Greet and assist all visitors, vendors, staff, and members with a warm, friendly, and professional attitude. 
• Promptly notify the appropriate party via phone, email, and/or Teams of arrival of visitor, vendor, or member. 
• Creates a positive first impression by maintaining a welcoming front desk and reception area.
• Answers internal incoming calls, emails, and messages and responds to general questions or directs inquiries to the appropriate person or department.
• Assist visitors, vendors, and/or members with check-in procedures, visitor logs, badges, or other process as needed. 
• Receives all incoming and outgoing mail and deliveries. Notifies appropriate person/department of arrival. 
• Monitor the lobby and front desk area to ensure they remain organized, presentable, inviting, and secure by following safety procedures. 
• Handle concerns, questions, or minor issues with patience, professionalism, and a solutions-oriented mindset and escalate to the appropriate party. 
• Perform other duties as assigned by Human Resources Manager, Chief Risk Officer, or President.

SKILLS

• Excellent interpersonal and verbal communication skills. 
• Consistent positive, friendly, and professional demeanor. 
• Strong organizational skills and attention to detail. 
• Ability to be resourceful and proactive when issues arise. 
• Ability to multitask and remain professional. 

EDUCATION/EXPERIENCE

• High School Diploma or equivalent.
• 1 or more years of previous customer service, reception, hospitality, or front desk experience. 
• Basic computer and Microsoft Office proficiency. 

PHYSICAL REQUIREMENTS

The position requires the following physical activities within varying environmental conditions:

• Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period.
• Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
• Occasional lifting, moving, or adjusting objects up to 30 pounds.
• Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
• Work will be in a commercially reasonable temperature-controlled environment. 
• Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.

Salary : $18