JOB FUNCTIONS

• Assist team members and borrowers in all aspects to process a Mortgage Loan Application. Aids with questions both over the phone and in person. Help members assess all loan documents needed to meet guidelines and complete the processing of their mortgage loan application.
• Engage with management, loan originators, underwriters, members, and third-party vendors to ensure a cooperative work environment. Request, order, and gather documentation needed for submission to investors and/or the underwriting department in a timely manner.
• Required to pre-order all needed outsourced items following our milestone tasks and workflows. Review files to ensure our files stay structured throughout the process. Help assist underwriting by reviewing guidelines, income, assets, and helping issue our TBD pre-approvals.
• Assist with members and work with third-party companies to clear underwriting conditions and assess future items that might be needed due to file re-structures throughout the process.
• Sends out initial closing disclosure (ICD) and ensures file stays Mavent compliant.
• Closing knowledge to assist as needed. Experience with loan balancing, closing document creation, wire orders and reviewing final documents for funding.

KNOWLEDGE

• Individual should have a minimum of three years of first mortgage loan processing experience. 
• Ability to oversee a pipeline of 25 conventional files per month. 
• At least 1 year of experience of Encompass LOS software, and secondary market experience is preferred.

SKILLS

• The individual should have excellent oral, written and listening skills. 
• Able to oversee multiple work deadlines on several projects simultaneously while providing courteous service to the membership.
• The individual should be team oriented and have the ability to prioritize work to meet deadlines. 
• Adaptable to workflows of the mortgage industry and willing to put in the necessary time to get loans closed to expeditiously. 

EDUCATION/EXPERIENCE

Minimum three years of first mortgage processing history. The mortgage processor should stay up to date with our investor’s loan products and underwriting guidelines. Attendance of seminars and workshops may be required. 

PHYSICAL REQUIREMENTS  

The position requires the following physical activities within varying environmental conditions:

• Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
• Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
• Occasional lifting, moving, or adjusting objects up to 20 pounds.
• Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
• Work will be in a commercially reasonable temperature-controlled environment. 
• Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.