What are the responsibilities and job description for the Program Manager position at Vanguard Development Collective?
The Program Manager supports the execution and coordination of Vanguard Economic Development’s programs and initiatives. This role focuses on operational support, logistics, scheduling, and follow-through to ensure programs run smoothly and stakeholders are supported.
This is a hands-on, execution-focused role suited for someone who is highly organized, dependable, and comfortable supporting multiple workstreams and people at once.
Core Responsibilities
Program Operations & Coordination
• Support the planning and execution of workforce development programs and initiatives
• Coordinate schedules, timelines, and logistics across cohorts, workshops, and events
• Track program tasks, deliverables, and follow-ups to ensure nothing falls through the cracks
Team & Stakeholder Support
• Support leadership, facilitators, contractors, and participants with coordination and communication
• Assist with onboarding, scheduling, and ongoing communication for program stakeholders
• Follow up on outstanding items and ensure alignment across parties
Organization & Documentation
• Maintain organized files, trackers, and documentation across programs
• Support basic reporting, participation tracking, and operational documentation
• Ensure accuracy and consistency of information shared internally and externally
Professional Judgment & Communication
• Communicate clearly and professionally with internal and external stakeholders
• Handle sensitive or confidential information with discretion
• Escalate issues appropriately and support problem-solving as needed
Ideal Candidate Profile
• Highly organized and detail-oriented
• Reliable, responsive, and strong with follow-through
• Comfortable in a support-oriented role that enables others to succeed
• Able to manage multiple priorities in a fast-moving environment
• Coachable and receptive to feedback
• Professional and thoughtful communicator
Experience may include program coordination, operations, project support, administrative roles, or work in workforce development, nonprofit, education, or community-based settings.
Tools & Systems
• Google Workspace (Docs, Sheets, Slides, Calendar, Gmail)
• Light project tracking tools and spreadsheets
• Hubspot