Sales Support Manager

Sales Support Supervisor

Our client is seeking a highly organized, solutions-oriented Sales Support Supervisor who excels in guiding teams, improving workflows, and ensuring seamless sales operations. The ideal candidate brings strong analytical abilities, exceptional communication skills, and a proactive, steady leadership style that supports both customer needs and internal stakeholders. This role is perfect for someone who thrives in a fast-paced environment, balancing hands-on sales support with team oversight and process optimization.

This role is onsite in Milwaukie, Oregon.

Sales Support Supervisor Responsibilities:

• Oversee daily sales support operations, ensuring timely and accurate order processing, invoicing, delivery tracking, and customer communication.
• Supervise, train, and mentor Sales Assistants while managing workload distribution and ensuring compliance with company policies.
• Prepare and deliver recurring reports on job status, billing summaries, accounts, and departmental performance.
• Coordinate bid entry, document routing, account reconciliations, claims preparation, and change order processing.
• Serve as the escalation point for customer/vendor issues and partner with Traders and leadership to align team priorities.

Sales Support Supervisor Qualifications:

• 5 years of sales support, logistics, or operations experience, with 2 years in a supervisory or team-lead role.
• Proficiency in Microsoft Excel and strong analytical skills for reporting, reconciliations, and process improvement.
• Ability to manage multiple concurrent jobs with exceptional attention to detail and accuracy.
• Strong communication, customer service, conflict-resolution, and cross-functional collaboration skills.
• Knowledge of industry practices including lien releases, claims management, and documentation workflows; degree in Business, Supply Chain, or related field preferred.