What are the responsibilities and job description for the Fleet Service Coordinator position at Van Horn Automotive Group?
Company Description
Van Horn Automotive Group is a family-owned business with a proud history of exceptional customer service and innovation in the automotive industry. Headquartered in Wisconsin, the company is dedicated to providing a high-quality vehicle shopping and service experience, offering a wide range of new and pre-owned vehicles. At Van Horn Automotive Group, we prioritize community involvement, team-oriented values, and customer satisfaction. Our employees benefit from a collaborative work environment, opportunities for continued growth, and a strong commitment to work-life balance.
Role Description
The Fleet Service Coordinator is a full-time, on-site role based in Sheboygan, WI. The Coordinator will oversee daily fleet operations, including scheduling maintenance, coordinating vehicle deliveries, and ensuring operational efficiency. Responsibilities include effective communication with customers, addressing inquiries, and managing a high level of customer service. The role also involves maintaining accurate records, supporting fleet management processes, and collaborating with the operations team to ensure seamless service delivery.
Qualifications
- Proficiency in Fleet Operations and Fleet Management for efficient vehicle maintenance, deliveries, and service tracking
- Strong Communication and Customer Service skills to engage with clients and address inquiries effectively
- Experience in Operations Management, focusing on coordination and overall efficiency
- Detail-oriented with strong organizational skills
- Ability to multitask and manage priorities in a fast-paced environment
- Basic understanding of automotive industry practices and fleet management software is a plus
- High school diploma or equivalent required; advanced education or certifications in a related field are advantageous
- A valid driver’s license and a clean driving record