What are the responsibilities and job description for the Referral Specialist position at VALLEY MOUNTAIN REGIONAL CENTER INC?
Join Our Team and Help Open Doors to Support!
At Valley Mountain Regional Center, we’re seeking a compassionate and detail-oriented Referral Specialist to be the first point of contact for individuals seeking our services. This vital role is perfect for someone who thrives on helping others, values teamwork, and is fluent in both English and Spanish.
What You’ll Do:
- Be the First Voice of Support: You’ll screen incoming referrals, connect families to valuable resources, and guide them through the first steps of our intake process.
- Bridge Communication: With your bilingual skills, you’ll ensure Spanish-speaking families receive clear and welcoming communication.
- Keep Us Organized and Efficient: From maintaining electronic records to scheduling intake appointments, you’ll help keep our intake operations running smoothly.
Key Responsibilities:
- Screen prospective consumers to determine potential eligibility
- Provide families with information about community resources
- Gather and enter referral information into our system
- Send out referral packets and process consent forms
- Schedule intake appointments
- Maintain referral tracking and data in Excel
- Collaborate with intake teams and service coordinators
- Assist with reception and mail distribution as needed
Why You’ll Love Working With Us:
- Supportive Environment: Work closely with dedicated professionals who value teamwork and compassion
- Meaningful Impact: Your work will help families feel seen, heard, and supported right from the start
Ready to Make a Difference from Day One?
Apply now to join a team where your skills and your heart can change lives.
To view the Referral Specialist - job description click here: Here
Qualifications:Position Requirements:
- High school diploma (or equivalent) OR Two or more years of college education
- 3 years of experience in an office setting
- Bilingual in Spanish (speak, read, and write fluently) required
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiarity with VMRC intake processes
- Prior Senior Office Technician experience preferred
Valley Mountain Regional Center is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
Salary : $20 - $28