Population Health Specialist

POSITION TITLE: Population Health Specialist

RESPONSIBLE TO: Population Health Program Manager

FLSA STATUS: Non-Exempt

Purpose of Position: The Population Health Specialist supports the Quality Department in managing and improving the health of identified patient populations and performance in value-based payment contracts. The Population Health Specialist uses technology and interpersonal skills to address patient barriers to care, close care gaps, and track the health and care of Valley Family Health Care patients in accordance with the goals and mission of Valley Family Health Care. Activities will facilitate and support high quality and collaborative patient care delivery with the intended result in more cost-efficient care and improved patient outcomes.

QUALIFICATIONS:

• Two years or more experience in the fields of health, public health, or social service; an emphasis on population health and care coordination is desirable; a background in medical billing a plus.
• High School diploma or equivalent. Post-high school education a plus. Certification as a Medical Assistant strongly preferred.
• Excellent organizational skills and strong written and verbal communication skills.
• Strong computer skills, particularly in Microsoft Excel and Electronic Health Records.
• Able to build and maintain effective partnerships internally and externally with an awareness of community resources.
• Strong analytical skills with the ability to manage and prioritize multiple tasks.
• Excellent customer service skills.
• Fluent in written and spoken English. Spanish fluency is desirable.

RESPONSIBILITIES:

• Support quality improvement initiatives, population health strategies, data collection, and patient tracking and reporting.
• Assist care teams by utilizing registries and electronic reports to support targeted populations.
• Review care gap reports and coordinate closing identified care gaps with payors, clinical care teams, and patients.
• Assist with reporting requirements for value-based payment programs in line with the VFHC mission and goals.
• Maintenance of population health systems to ensure clean and valid data.
• Promote clear communication among the integrated care team.
• Participate in other VFHC meetings and committees as assigned.
• Assist with meeting quality measures by completing tasks related to VFHC initiatives.
• Perform other duties as assigned.

Physical Requirements:

• Must be able to lift 25 lbs.
• Continuous sitting, utilizing computer, and making phone calls.
• Correctable vision and hearing.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.