What are the responsibilities and job description for the Front Office Coordinator position at Valley Behavioral Services?
Our medical practice is looking for a positive, organized, and multitask‑ready Front Office Coordinator to support daily patient and administrative operations. This role is ideal for someone who enjoys helping others, stays calm under pressure, and can move smoothly between tasks throughout the day.
Position Overview
The Front Office Coordinator plays a key role in creating a welcoming experience for patients while ensuring the front desk runs efficiently. You’ll handle a variety of responsibilities that keep the office functioning smoothly and support both patients and clinical staff.
Key Responsibilities
- Scheduling patient appointments
- Answering a multi‑line phone system promptly and professionally
- Making appointment reminder calls
- Assisting patients with questions and general support
- Collecting copayments and accurately posting payments
- Scanning and organizing documents
- Faxing documents as needed
- Balancing payments at the end of each day (cash, checks, credit/debit)
- Supporting additional office tasks as assigned
What We’re Looking For
- Strong ability to multitask in a busy environment
- Friendly, upbeat, and patient‑focused personality
- Reliable, detail‑oriented, and comfortable with daily administrative workflows
- Professional communication skills and a team‑oriented mindset
Pay: $14.00 - $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $14 - $16