Medical Reception Supervisor

Job Summary
We are seeking a highly organized and professional experienced Medical Reception Supervisor to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, proficiency in various office software, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Oversee the daily tasks and responsibilities of the entire reception staff.

Coordinate schedules for the entire department including finding coverage when employees are out, collect and correct time sheets, train staff and delegate responsibilities.

Oversee first impressions with patients, greet guests in a professional, friendly, hospitable manner.

Liaison between employees and administration.

Open and close visitor area (locking doors, closing blinds, turning off lights).

Type memos, correspondence, reports, and other documents.

Perform a variety of clerical duties, work closely with corresponding departments for efficiency.

A strong understanding of how a medical office collects money and coordinates insurances is required.

Qualifications

Experience: Prior Medical office supervisory experience and/or prior experience in a Medical Billing Department.

Must have good communication skills, be a team player and willing to do what it takes to get the job done, excellent phone etiquette.

Excellent verbal communication skills, punctual.

Able to work with minimum supervision, should be customer service driven.

Knowledge of Windows, Microsoft Office (Word, Excel), e-clinical preferred.

Able to multi-task, Professional appearance.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person