What are the responsibilities and job description for the Hospitality Operations Director position at val's services?
Director 2 – Multi-Site Food Service & Integrated Facilities Operations
Lead multi-site operations in accommodation and food services, overseeing service delivery, financial performance, safety, and client satisfaction across a portfolio of accounts.
Key Responsibilities
Lead multi-site operations in accommodation and food services, overseeing service delivery, financial performance, safety, and client satisfaction across a portfolio of accounts.
Key Responsibilities
- Direct day-to-day operations to ensure high-quality, reliable service delivery.
- Manage financial performance and drive operational efficiency.
- Ensure compliance with food safety and applicable regulatory standards.
- Support client relationships by maintaining service quality and responsiveness.
- Develop, mentor, and lead managers to strengthen operational capability.
- Drive continuous improvement and operational innovation.
- Identify growth opportunities and partner with clients to enhance outcomes.
- Foster a culture aligned with diversity, inclusion, and community impact.
- Proven leadership experience in multi-site or portfolio-based service operations.
- Strong financial management and performance improvement skills.
- Thorough knowledge of food safety practices and regulatory compliance.
- Excellent client management, communication, and relationship-building skills.
- Capability to coach leaders and build high-performing teams.
- Commitment to safety, service quality, and continuous improvement.