Human Resources Front Desk Assistant - FT/Winter/Seasonal - Heavenly

Job Summary:

This person will provide support to the Front Desk of the Human Resources department at Heavenly Mountain. 

The HR Front Desk Assistant works seasonally to assist with the applicant and hire process of our seasonal employees. With direction from the year-round Front Desk Specialist, the Assistant supports in the coverage of the front desk for the Human Resources department. Duties include processing applications and resumes to the appropriate department manager on a daily basis, orientation help, and inputting all relevant information into HRMS. Provide assistance to employees with their hire paperwork, company handbook, W4, I-9, state and federal pamphlets, etc. Other job duties to include but not limited to answering multi-line telephone calls, to check and reply to electronic mail, and process incoming mail. Will also be primary point of contact for all employee HR questions, forwarding when appropriate.

Additional responsibilities include (but are not limited to):

Responsibilities Include:

• Engage applicants in a friendly and professional manner consistent with Vail Resorts values; provide support to walk in and telephone candidates
• Manage applicants through the applicant tracking system and recruiting process
• Direct applicants to open positions depending on candidate’s preference and business needs
• Become a subject matter expert on all resorts, properties, retail outlets, and positions
• Partner with local HR team to administer Vail Resorts background check policy
• Participate as active member of the Heavenly Human Resources team
• Provide assistance to employees with their application, hire paperwork, company handbook, W4, I-9, state and federal pamphlets, etc.
• Answering multi-line telephone calls, to check and reply to electronic mail, and process incoming mail.
• Serve as initial point of contact for walk-in candidates, guests and Managers for general HR-related questions.
• Other duties as assigned

Requirements:

• High School Diploma or Equivalent
• Ability to speak, read and communicate clearly in English. Ability to read and comprehend complex correspondence.
• Minimum 2 years previous experience in an administrative role.
• Professionalism and strong guest service skills, attention to detail and timeliness.
• Ability to work with confidential information.
• Flexible schedule required during peak times throughout the year.
• Excellent computer skills, including MS Office, MS Excel, MS Outlook

Preferred skills:

• Associates or Bachelors Degree from an accredited University.
• Previous Administrative Experience.
• Ability to communicate in Spanish.

Work Schedule:

This person will work from approximately September 15th through January 31st. This person will work 40 hours per week (5/8s), not weather dependant, some evenings required. The Front Desk Assistant's days off are Sun&Mon. 

For more information, please visit:

Our Mountain

Benefits and Perks 

Accommodations

Fit to Ride Program

Company Policies

Have fun.  Serve Others.  Do Right.  Drive Values.  Do Good.  Be Safe.  These are the values Vail Resorts employees embrace daily.   As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate.  Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.